Have you experienced hardship due to COVID–19?     Click Here NY State Homeowners Homeowners Assistance Fund
New York City Language Access Statement →
New York City Language Access Statement →
Need assistance? Contact Us: 1-800-255-5897

¿Habla Español? | Clic Aqui



You Are Here: Home → About Us → Website Privacy Policy

Loan Servicing

Franklin Credit recognizes the importance of maintaining the privacy and security of your personal information. We protect your information through the use of physical, electronic and procedural safeguards that meet applicable law.

Franklin Credit Privacy Notice

If you are a customer of Franklin Credit, we direct you to the Franklin Credit Management Corporation Privacy Notice (the "Privacy Notice") that we provided you and that you can access by clicking here. It addresses the personal information we collect about you and how we may disclose it.

If you are not a customer of Franklin Credit, we will not disclose personal information about you to nonaffiliated third parties.


We invite you to visit our website for information about Franklin Credit. You can read our corporate reports and learn about our products and services. Our website contains "cookies" that we use to track the number of visitors to our website and traffic patterns of their visits. A cookie is a small file that is stored by our website on your computer to give it a unique number that will identify your computer's browser to our computers whenever you interact on our website. We do not use cookies to track any personal information. The cookies on our website will track your computer's activity only on our website and will not trace your other Internet activity.


Certain places on our website may contain links that provide access to other Internet addresses (the "Sites"). Neither this Website Privacy Policy nor the Privacy Notice applies to the Sites. We suggest that you review their privacy policies before submitting information to any of the Sites.

Your Consent

By accessing or using our website, you agree to the terms of this Website Privacy Policy, the Privacy Notice and our Website Terms of Use that you can access by clicking on this link: Terms of Use.

Questions about Website Privacy Policy

If you have any questions regarding privacy on our website, please visit our Contact Us Section.

Changes to Website Privacy Policy

Franklin Credit reserves the right to make changes to this Website Privacy Policy at any time.